What we do…Icon Kitchens Ltd offers kitchen design and installation in Central and East Fife, Scotland – particularly Glenrothes, Kirkcaldy, Cupar, Dunfermline and surrounding areas.
We are happy to take on as much or as little of the job as you need, or to supply only – whichever suits your budget and circumstances best.
How we operate
If you’ve ever been on the receiving end of a 3 hour hard-sell sales pitch I can sympathize. Over zealous, won’t take “No” for an answer salesmen have given the home improvement industry a bad name. I wouldn’t tolerate this approach in my own house and don’t expect you to in yours either. At the end of the day I think most people see right through it anyway. I’ve never worked like that and never will.
You being delighted with the job is my number 1 priority, which means:
you will never be pressured into ordering items you don’t need or higher priced items than you can afford.
you won’t be convinced to take extra units ‘just to fill up the wall space’ (I’ve seen it so many times where a kitchen looks too ‘busy’ because their last kitchen supplier sold them far more than they needed).
I’ll listen to what you do and don’t want and base my design on this. I’ll advise you on the best and safest layouts and what’s new on the market, but the final decision is yours – there’s no obligation.
For local installation work, I will visit you at your home to discuss your needs and show you the kitchen ranges we have available. After measuring the room and getting a feel for what ‘look’ you’re after, I’ll return at a convenient time with a design which incorporates the features you need and makes best use of the available space.
Highly accurate room plans
Photo-realistic kitchen designs
I’ll give you a quote for the goods and work involved which shows a full breakdown of the various costs. You are then free to choose to take some or all of the items shown, or shop around for other quotes. You won’t be harassed into signing anything on the spot, or be told that the deal is only available that day.
Level of service
Our previous customers have confided in me that having a ‘single point of contact’ throughout the whole process was very reassuring – they knew they wouldn’t be passed from pillar-to-post if they had a query or needed to make changes etc. Also the fact that the job was properly ‘project managed’ from beginning to end meant that their installations were completed on time and on budget.
Another common criticism I hear from customers is a lack of continuity from previous kitchen companies. You’ve maybe had the same experience where the project is started but then there are delays in its completion, sometimes for days or weeks on end. To make matters worse, it’s often not the same tradesmen who return and more time is wasted figuring out what or why something’s been done.
We work in a different way …
Most small to medium sized kitchens usually take about a working week to complete and normally begin on a Monday morning with removal of your old kitchen. Any preliminary wiring, plumbing and plastering work is also done that day ready for the kitchen fitters to start on the Tuesday morning. This would usually be finished by the Wednesday/Thursday ready for tiling (if needed). Friday is when everything takes shape and the finishing touches are taken care of.
Obviously this time-scale isn’t set in stone and every job is different, but it gives you some idea of what’s involved and typically how long it might take.
If we sound like the kind of company you would like to do business with, please give me a call on 079 800 800 30 and ask for Hywel (pronounced Howel )